Your Customers Expect Fixed Prices. The Market Doesn’t Care.

Predict+ Protects the Margin In Between.

The Problem

Razor-Thin Margins in a Market That Won’t Stay Still

Energy retailers live in the gap between the fixed prices they promise customers and the volatile wholesale prices they pay for supply. Every percentage point of load forecast error translates directly to margin exposure. When real-time prices spike to $4,000/MWh during a single afternoon — as they did in ERCOT in April 2025 — the retailers with accurate forecasts are pre-positioned. The rest are scrambling.

The challenge is compounding. Renewable intermittency is reshaping net demand curves. Behind-the-meter DER adoption is making customer load profiles less predictable. And the correlation between a customer’s peak usage and wholesale price peaks means that under-forecasting load during high-price hours is the most expensive mistake a retailer can make. Legacy regression models trained on yesterday’s load shapes can’t keep up with today’s market.

$4,000+/MWh

ERCOT real-time price spikes (April 2025)

Up to 11%

More accurate than legacy spreadsheet methods

97.5%

Forecast accuracy

The Solution

Predict+ Solutions for Your Retail Operations

Predict+ delivers 97.5% forecast accuracy across diverse customer portfolios — and has maintained that performance through the market conditions that destroy retail margins. COVID-19 demand shocks. Extreme weather price spikes. Sudden shifts in customer behavior. Our adaptive AI models automatically recalibrate to regime changes without manual intervention, so your portfolio forecasts stay accurate when the market is most volatile.

That accuracy is built on a meter-level foundation — AI models trained on real consumption data from 140K+ endpoints, augmented with weather ensembles, economic indicators, and behavioral signals. The result: load forecasts that understand your customers’ actual patterns, not just weather-adjusted historical averages.

For retailers serving customers with on-site solar, Predict+ can also incorporate device-level generation data from Tigo MLPE, improving the net load accuracy for those customer segments. But the core value — adaptive, crisis-tested demand forecasting — delivers margin protection regardless of your customers’ DER mix.

Benefits

How Predict+ Powers Retail Energy Operations

From product pricing to portfolio risk management — every capability is built to protect the margin between what you promise customers and what the market charges you.

Protect Margins with Accurate Load Forecasting

Portfolio-level load forecasts that reduce unhedged market exposure.

Price Products with Confidence

Forecasting backbone for profitable product pricing across rate structures.

Optimize Hedging & Procurement Strategy

Shape-aware hedging aligned to hourly customer load profiles.

Manage Customer Portfolio Risk

Segment portfolio risk by forecast confidence and load volatility.

Win and Retain Customers with Green Products

Generation forecasting for green tariff pricing and PPA verification.

Reduce Imbalance & Settlement Costs

Adaptive hourly forecasts that minimize real-time settlement exposure.

Security

Enterprise-grade security

Your forecasting data is protected by enterprise-grade security infrastructure. Predict+ is built on a zero-trust architecture with end-to-end encryption, role-based access controls, and continuous monitoring — so your energy data stays yours.

ISO 27001

Certified information security management

SOC 2 Type II*

Audit in progress — on track for 2026

Getting started

How we work together

Rapid validation and implementation so you are up and running as quickly and seamlessly as possible.

Discovery

Align on use cases, forecast horizons, stakeholders, and what success means for your organization.

Data

Connect sources — smart meters, SCADA, weather APIs, market feeds — validate quality, and establish repeatable pipelines.

Backtest

Run parallel validation against your historical data to demonstrate accuracy and fit before expanding scope.

Go-Live

Operational rollout with customized models tuned to your portfolio, with continuous monitoring from day one.

Optimization

Ongoing accuracy tuning for seasonal patterns, market changes, and evolving load profiles. Regular reviews to expand use cases.

Ready to Protect Your Retail Margins?

See how Predict+ delivers the load and price forecasting intelligence your retail energy business needs to price products confidently, hedge effectively, and reduce imbalance exposure. Talk to our team about a personalized demo for your portfolio.